Our Showroom recently underwent a multi-million-dollar renovation to bring you the best experience yet! Enjoy the lobby’s rich décor, the new elegant atrium bar, state-of-the-art audio and lighting, plus the widest aisles and most comfortable theater seats in the area — there isn’t a bad seat in the house.
Here’s a sneak peak of our new Showroom!
Please note: As an increasing majority of performers now require ticketholders to be vaccinated, Turning Stone has updated its health and safety protocols for The Event Center and The Showroom to align with industry health and safety protocols. All ticketholders 12 years or older are required to provide proof of vaccination to attend any show at the Turning Stone Event Center or The Showroom. Children 11 years or younger who are not vaccinated will be required to show proof of a negative Covid-19 test within 72 hours of the performance and will be required to wear face coverings while at Turning Stone. PCR or Rapid Antigen tests performed at a healthcare facility or physician's office within 72 hours of concert are accepted. Please note that 'at home' or personal testing kits are not accepted.
Proof of vaccine can be demonstrated by showing the vaccination record along with government issued photo ID. Turning Stone Resort Casino will accept:
- Display of actual vaccine card
- Digital photo of card from a smartphone device
- New York State’s Excelsior Pass or other city, state or national digital health application.
Guests 16 and older will be required to bring an issued photo ID (driver’s license, non-driver’s photo ID, or other official form of photo identification). Guests 15 and younger who are unable to produce a photo ID may be allowed entry with proof of vaccination and verification of an accompanying, verified adult. Please note appropriate photo identification is required to match the vaccination record.
While visiting areas other than The Event Center, The Showroom and Exit 33 at Turning Stone, guests are not required to provide proof of vaccination.
To provide a comfortable and enjoyable experience for our guests, please be advised that the following are prohibited in this facility:
- Smoking, vapes or e-cigarettes
- Coolers
- Laser Pointers
- Signs or Posters
- iPads and Tablets
- Professional Cameras
- Audio or Video Recording
- Weapons or Objects that appear to be Weapons
- Outside Food or Beverages (only items purchased within the entertainment venue are permitted)
When leaving The Showroom before the end of an event, please follow signs to use the dedicated doors located to the right of the main entrance. Our team will scan your ticket upon exit and once again upon re-entry to the venue.
Please note that there are no refunds or exchanges on tickets.
Children are allowed in both the Event Center and the Showroom unless otherwise noted. Shows that feature exotic dancing, as well as most comedy shows, are restricted to 18 years and over. In most instances, the price of the child's ticket is the same as an adult. Children under the age of 18 are not allowed on the gaming floor.
Concessions
Non-alcoholic and alcoholic beverages are available for purchase from waiter service during the show.
Restrooms
Restrooms are easily accessible, located a short walk down the hallway from the Showroom. Re-entry is allowed with ticket stub.
