![Red backed bar chairs line the bar in the VIP Parlor ](https://www.turningstone.com/uploads/category/resized/1718739437vip-services-webpage---webhero_3200x1200.webp) VIP Services =============== VIP Services ============ Dedicated Services for our Loyal VIPs ------------------------------------- We proudly present our VIP Services. Guests who attain VIP membership status may contact our dedicated VIP Call Center at [800.771.0550](tel:+1-800-771-0550) to arrange [hotel accommodations](https://www.turningstone.com/accommodations), [dinner reservations](https://www.turningstone.com/dining), [spa treatments](https://www.turningstone.com/spa), [reserve a tee time](https://www.turningstone.com/golf), book tickets to see the latest entertainment at [The Showroom](https://www.turningstone.com/entertainment/the-showroom) and [The Event Center](https://www.turningstone.com/entertainment/the-event-center), or any other need you may have. **VIP Call Center Hours** Monday – Saturday | 8am – 6pm VIP Call Center: [800.771.0550](tel:+1-800-771-0550) Meet our Hosts Our experienced team of casino hosts provide personalize service to our loyal VIPs. We have a genuine commitment to exceed guest expectations and make every trip a memorable one. ![](https://www.turningstone.com/uploads/document/VIP%20Hosts/mikere.webp) **Michael Redivivo** Director of Player Development [Email](mailto:Michael.Redivivo@turningstone.com) ![](https://www.turningstone.com/uploads/document/VIP%20Hosts/940914-VIP-HOST-IMAGES-JULY-202213.webp) **Richard Yesner** Operations Manager, Player Development [Email](mailto:Richard.Yesner@turningstone.com) ![](https://www.turningstone.com/uploads/document/VIP%20Hosts/940914-VIP-HOST-IMAGES-JULY-202212.webp) **Karen Keil-Allen** Executive Host [Email](mailto:Karen.keli-allen@turningstone.com) ![](https://www.turningstone.com/uploads/document/VIP%20Hosts/940914-VIP-HOST-IMAGES-JULY-20224.webp) **Anthony Pinti** Executive Host [Email](mailto:Anthony.Pinti@turningstone.com) ![](https://www.turningstone.com/uploads/document/VIP%20Hosts/Kris-8D3A0164-Edited2-20250725.webp) **Kristine Williams** Executive Host [Email](mailto:Kristine.Williams@turningstone.com) ![](https://www.turningstone.com/uploads/document/VIP%20Hosts/1301151_TS_PD_HostUpdate_StevenVanValkenburgh.webp) **Steven VanValkenburgh** Senior Casino Host [Email](mailto:steven.vanvalkenburgh@turningstone.com) ![](https://www.turningstone.com/uploads/document/VIP%20Hosts/TS_20260429_3698100_PD_Web_QuianaMorgan_150x255_FNL.webp) **Quiana Morgan** Senior Casino Host at Point Place Casino Hotel [Email](mailto:quiana.morgan@turningstone.com) ![](https://www.turningstone.com/uploads/document/VIP%20Hosts/Gaming_20250411_2523400_TS_G_HostHeadshots_Kristina-8D3A3172_150x255_FNL.webp) **Kristina Davis** Casino Host [Email](mailto:Kristina.Davis@turningstone.com) ![](https://www.turningstone.com/uploads/document/VIP%20Hosts/Gaming_20250411_2523400_TS_G_HostHeadshots_Kimberly-8D3A3074_150x255_FNL.webp) **Kimberly Bravo** Casino Host [Email](mailto:Kimberly.Bravo@turningstone.com) ![](https://www.turningstone.com/uploads/document/VIP%20Hosts/Gaming_20250411_2523400_TS_G_HostHeadshots_Frank-8D3A3095_150x255_FNL.webp) **Frank Albertine** Casino Host [Email](mailto:Frank.Albertine@turningstone.com) ![](https://www.turningstone.com/uploads/document/VIP%20Hosts/TS_2060417_3673500_PD_Host_Web_Image_Morgan_150x255_FNL.webp) **Morgan McGauley** Casino Host [Email](mailto:Morgan.McGauley@turningstone.com) International Guests Turning Stone Resort Casino receives visitors from many different countries. To better serve the needs of our international VIP guests, we offer our highly trained staff of bilingual professionals who can assist you in every way possible to assure your visit is to your satisfaction. ![](https://www.turningstone.com/uploads/document/VIP%20Hosts/940914-VIP-HOST-IMAGES-JULY-20223.webp) **Anna Nguyen** Executive Host Language: Vietnamese [Email](mailto:Anna.Nguyen@turningstone.com) ![](https://www.turningstone.com/uploads/document/VIP%20Hosts/Gaming_20250411_2523400_TS_G_HostHeadshots_Lin-8D3A3319_150x255_FNL.webp) **Qi Lin** Casino Host Language: Cantonese, Fujianese, Mandarin [Email](mailto:Qi.Lin@turningstone.com) The Parlor The exclusive hideaway, dubbed The Parlor, is open on Fridays and Saturdays by invitation for TS Rewards members at Sapphire level and above, and Sunday through Thursday by invitation for TS Rewards members at Onyx level and higher. The Parlor is open 4pm – 10pm all week. The lounge itself is exquisite, with red tufted leather chairs, creating a comfortable place to sit down and relax. There are multiple rooms, and a central area where guests can enjoy a complimentary buffet dinner. Food at the buffet is prepared by Turning Stone Resort Casino chefs and always features multiple options for guests to enjoy. The bar is stocked with a wide variety of liquors and several beers from local breweries on tap. ### BENEFITS TOPAZ 0-1,999 Tier Points ![](https://www.turningstone.com/uploads/document/TS%20Rewards/TS-REWARDS-CARD--Cards_TOPAZ.webp) RUBY 2,000 - 11,999 Tier Points ![](https://www.turningstone.com/uploads/document/TS%20Rewards/TS-REWARDS-CARD-Cards_RUBY.webp) ONYX 12,000 - 24,999 Tier Points ![](https://www.turningstone.com/uploads/document/TS%20Rewards/TS-REWARDS-Cards_ONYX.webp) SAPPHIRE 25,000 - 79,999 Tier Points ![](https://www.turningstone.com/uploads/document/TS%20Rewards/TS-REWARDS-Cards_SAPPHIRE.webp) PRESTIGE 80,000+ Tier Points ![](https://www.turningstone.com/uploads/document/TS%20Rewards/TS-REWARDS-CARD-Cards_PRESTIGE.webp) Complimentary Show TicketsBased on playBased on playBased on playBased on playBased on playGolf At Turning StoneReduced rates on green feesReduced rates on green feesReduced rates on green feesReduced greens fees on Shenendoah and Kaluhyat2 complimentary rounds per month at any TS CourseDiscounts on Gas at both SavOn Convenience Stores & Maple Leaf Markets $0.05 once per week, 25 gallon maximum$0.10 once per week, 25 gallon maximum$0.15 once per week, 25 gallon maximum$0.20 once per week, 25 gallon maximumDiscount on Qualified Retail Purchases 5%10%15%20%Spa Treatments at Turning Stone 10% off any 50-minute spa service15% off any 50-minute spa serviceOne (1) complimentary 50-minute spa service plus 20% off additional servicesAccess to The Parlor VIP Lounge 1 visit per day (Sunday - Thursday) any additional visits are $10 comp dollars per person, 1 guest maxXXComplimentary Valet Parking XXXComplimentary Car Washes at Car Care and Maple Leaf Market 2 per month3 per month4 per monthSportsplex at Turning Stone (valid when courses are closed for the season) 2 half-hours at the Driving Range4 half-hours at the Driving Range4 half-hours at the Driving Range and 1 hour Golf ClinicPriority Lines Restaurants, TS Guest ServicesRestaurants, Event Center Events, Showroom Events, Cashier, TS Guest ServicesGolf Suites and Bowling at YBR Casino & Sports Book 1 hour complimentary per month up to 4 people2 Hours complimentary per month up to 4 peoplePreferred Rates for Banquets, Meetings and Conventions XXInvitation to Exclusive Card-Level Events XXCash Advance Fee Waived >$3000Complimentary Access to the Turning Stone Tower Fitness Club XTOPAZ 0-1,999 Tier Points ![](https://www.turningstone.com/uploads/document/gaming/vip-services/TS-REWARDS-CARD--Cards_TOPAZ.png)Tap to View Benefits Complimentary Show Tickets, Based on play Golf At Turning Stone, Reduced rates on green fees RUBY 2,000 - 11,999 Tier Points ![](https://www.turningstone.com/uploads/document/gaming/vip-services/TS-REWARDS-CARD-Cards_RUBY.png)Tap to View Benefits Complimentary Show Tickets, Based on play Golf At Turning Stone, Reduced rates on green fees Discounts on Gas at both SavOn Convenient Store & Maple Leaf Markets, $0.05 Once per week, 25 Gallon Maximum 5% Discount on Qualified Retailed Purchases ONYX 12,000 - 24,999 Tier Points ![](https://www.turningstone.com/uploads/document/gaming/vip-services/TS-REWARDS-Cards_ONYX.png)Tap to View Benefits Complimentary Show Tickets, Based on play Golf At Turning Stone, Reduced rates on green fees Discounts on Gas at both SavOn Convenient Store & Maple Leaf Markets, $0.10 Once per week, 25 Gallon Maximum 10% Discount on Qualified Retailed Purchases 10% off any 50-minute spa service Access to The Parlor VIP Lounge - 1 visit per day (Sunday - Thursday) any additional visits are $10 comp dollars per person, 1 guest max Complimentary Valet Parking Complimentary Car Washes at Car Care and Maple Leaf Market - 2 per month Sportsplex at Turning Stone (valid when courses are closed for the season) - 2 half-hours at the Driving Range SAPPHIRE 25,000 - 79,999 Tier Points ![](https://www.turningstone.com/uploads/document/gaming/vip-services/TS-REWARDS-Cards_SAPPHIRE.png)Tap to View Benefits Complimentary Show Tickets, Based on play Golf At Turning Stone, Reduced greens fees on Shenendoah and Kaluhyat Discounts on Gas at both SavOn Convenient Store & Maple Leaf Markets, $0.15 Once per week, 25 Gallon Maximum 15% Discount on Qualified Retailed Purchases 15% off any 50-minute spa service Access to The Parlor VIP Lounge Complimentary Valet Parking Complimentary Car Washes at Car Care and Maple Leaf Market - 3 per month Sportsplex at Turning Stone (valid when courses are closed for the season) - 4 half-hours at the Driving Range Priority Lines for Restaurants, TS Guest Services Golf Suites and Bowling at YBR Casino & Sports Book, One (1) hour complimentary per month up to 4 people Preferred Rates for Banquets, Meetings and Conventions Invitation to Exclusive Card-Level Events PRESTIGE 80,000+ Tier Points ![](https://www.turningstone.com/uploads/document/gaming/vip-services/TS-REWARDS-CARD-Cards_PRESTIGE.png)Tap to View Benefits Complimentary Show Tickets, Based on play Golf At Turning Stone, 2 complimentary rounds per month at any TS Course Discounts on Gas at both SavOn Convenient Store & Maple Leaf Markets, $0.20 Once per week, 25 Gallon Maximum 20% Discount on Qualified Retailed Purchases One (1) complimentary 50 minute spa service plus 20% off additional services Access to The Parlor VIP Lounge Complimentary Valet Parking Complimentary Car Washes at Car Care and Maple Leaf Market - 4 per month Sportsplex at Turning Stone (valid when courses are closed for the season) - 4 half hours at the Driving Range and 1 hour Golf Clinic Priority Lines for Priority Lines for Restaurants, The Event Center Events, The Show Room Events, Cashier, TS Guest Services Golf Suites and Bowling at YBR Casino & Sports Book, Two (2) hour complimentary per month up to 4 people Preferred Rates for Banquets, Meetings and Conventions Invitation to Exclusive Card-Level Events Cash Advance Fee Waived, >$3000 Complimentary Access to the Turning Stone Tower Fitness Club #### CURRENT PROMOTIONS We use cookies to give you the best website experience. 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