“Safer Together”
As of Wednesday, June 10 at 8am, Turning Stone Resort Casino, YBR Casino and Point Place Casino are officially open for gaming, dining + so much more.
Our Phase 1 reopening of New York’s Most Awarded Resort Casino has many protocols in place designed to create both a fun and responsible experience. These protocols will also apply at the highly anticipated opening of The Lake House at Sylvan Beach.
As outlined in the “Safer Together” Plan, the Oneida Indian Nation is introducing a wide range of added health measures. Key examples include:
- Access to facilities will be limited to guests who travel from within 120 miles, and an identification verification will be deployed to aid contact tracing if it becomes necessary.
- There will be no shows/concerts in our Showroom or Event Center until mass gatherings can be offered without undue risk.
- Mandatory face coverings for employees, guests, vendors and the public — wherever feasible throughout our facilities.
- Gloves required for all employees who are working in direct contact with guests, including in all restaurants, at registration desks and on the gaming floors.
- All restaurants and bars will have at least 6 feet of separation between tables. Buffets or other self-service food options will remain closed, and there will be no self-service food in any of our players’ lounges or banquet rooms.
- There will be enhanced cleaning across all enterprises.
Please continue reading for more information and detail regarding our “Safer Together” plan.
The Plan
Review our “Safer Together” plan, which adopts the best practices from gaming and hospitality venues throughout the world and incorporates input from our regional partners.
Frequently Asked Questions
This unprecedented situation has led to many questions from guests and the community. Here you’ll find answers to the most common ones.
Fact Sheet
Here are many of the specifics about our “Safer Together” plan, including new policies, timelines and initiatives related to health and safety.
BLUEPRINT FOR REOPENING
Our “Safer Together” plan is a multi-pronged safety and health blueprint we have developed for the reopening of our enterprises. This blueprint prioritizes mandatory face coverings, physical distancing, limiting access to guests who travel from within 120 miles, avoidance of people who are sick, suspension of shows and enhanced cleaning across all of our enterprises.
WEAR FACE COVERINGS
Required for all guests and employees
MAINTAIN PHYSICAL DISTANCE
In all venues as well as parking lots and buses
ENHANCED CLEANING PROTOCOLS
All equipment and surfaces disinfected repeatedly
120 MILE RADIUS
Regional guests only; proof of residence required. For a full list of eligible zip codes, view here.
NO CONCERTS OR SHOWS
Event Center and Showroom venues will reopen in later phases
We will reopen venues on a rolling and selective basis in ways that reflect directives from public health experts. We are all eager to resume operations, but because of our commitment to health and safety, not all venues will reopen at exactly the same time. The following venues will not be opening during our phase 1.
- Sports Books
- Season’s Harvest
- Noodle Noodle
- Peach Blossom
- Tin Rooster
- Delta Cafe
- Exit 33
- Atunyote Golf Course
- Kaluhyat Golf Course
- Retail Corridor (Oneida Sky, Smokin’, Joel’s Store, WindFall, and the arcade)
- Ahsi Day Spa & Salon
- All pools (Tower Fitness, Hotel, Lodge, and RV Park)
- Sandstone Hollow Inn
